This article explains why refreshing previews is important and describes how to do that within Automated Civil Litigation (ACL)

When information has been updated or edited within ACL (adding a Court File Number, Changing Representation or Evolving a File), the Document Previews will need to be reviewed, and, if needed, Unlocked and Refreshed.

From the Main Page:

• Highlight the file
• Click Edit or double click the file
• Navigate to Document Previews and click on the first preview that needs updating.

• If the preview is locked, you will need to click Unlock the Preview first
• Click Refresh the Preview and select those that need to be updated
• Click OK
• If all previews need updating, click Select All and then OK.
• Once complete, Save the file.

If any Document Previews contain manual edits you will receive a warning from ACL.

• Click Yes to continue when ready
• Click No if you need to review the edits before refreshing