This article covers reversing a General Receipt posted to a Client/Matter in error.
To Reverse a General Receipt posted to a Client/Matter Account
- Click on Find feature
- Transaction Type - Select General Receipt
- Client - Select Client
- Client / Matter - Select the Client / Matter the General Receipt was posted to
| Alternatively, enter the Date Range, Amount, Receipt Number or Audit Number to assist in the Find |
Click on “Find”
Select the General Receipt to be reversed
Right click or click on
Select Reverse
Select Yes to confirm
- Reversal Date - Select or enter the reversal date
- Memo - Enter a description supporting the reversal of the General Receipt
- Click on Reverse to complete the transaction
| A General Receipt which has been cleared/reconciled in the General Bank Reconciliation cannot be reversed. The below message will appear. |
| The General Receipt will need to be unticked/unreconciled in the Bank Reconciliation to continue with reversing the transaction. If the General Receipt was included in a Deposit, the Deposit will need to be reversed as well to continue with the reversal. Refer to article How to Undo A Deposit. |
- A General Receipt that has a status of Billed or Pre-Billed as a credit disbursement for a client/matter cannot be reversed. An error message will appear.