This article describes how to use the Refund feature within Unity® Accounting

The Refund feature is used to refund an overpayment that has been applied to a client or matter or bill payment.

Option 1 - Process a refund for overpayment

Process a refund for an overpayment

1. The status of a bill for the "Client/Matter" must be "Overpaid".
2. Click on "Clients & Matters" > select "New Transaction" > "Enter Refunds".
3. Date - Select or enter the date of refund.
4. Bill Number - The bill number, payment date and the matter description will show up automatically.
5. Payment Date - Enter the description in the memo field.
6. Client / Matter - Select the "Client/Matter" where the refund needs to be posted.
7. Amount - The total amount of refund will show up automatically.
8. Click on "Post and Close".
9.  The refunded amount will be displayed as a credit on the Disbursements tab of that client.

10. Write a general cheque to the client for refund amount. The code on the cheque must be 999 to clear against the refund credit disbursement.
     

    If there are two bills from the same client which are overpaid the system will pick up the first overpaid bill for the refund first, the next refund needs to be done by following the steps above.

Option 2 - Process a Refund for a Bill Payment

1. Click on "Clients & Matters" and select client.
2. Click on the payment to be refunded.
3. Right click and select "Refund" or click on the dropdown and select "Refund".
4. Date - Verify the date of the refund.
5. Memo - Tab to the Memo field and type Refund. Add more text if required.
6. Amount - Tab to the Amount field, enter the amount to be refunded. Ensure that the amount is not greater than the total payment received as a warning message will appear.
7. Click on "Post and Close".
8. The refunded amount will be displayed as a credit in the Disbursements tab of that client.
9. Write a general cheque to the client for the refund amount. The code on the cheque must be 999 to clear against the refund credit disbursement.