Expired ESILaw 360 Cloud Customers:
- 60 days after a contract expires, the system send notification to the customer indicating that their data will be deleted (Support is also copied on this email)
Example:
Dear Junaid Malik,
This is an automated email to advise you that your ESILAW 360 Cloud license expired 62 days ago and your ESILAW 360 company file is not showing any activity.
Information about your expired ESILAW 360 Cloud license and company is shown below:
Client ID: 200819081136
Company Name: Burton Vance Carling LLP
Created on: 2020-08-25
Total Clients/Matters: 6
Number of posted transactions: 31
Number of active users: 42
Number of active responsible lawyers: 60
ESILAW 360 Cloud license expired On: 2021-06-05
Data reference code: dBurt_D25M8Y2020H13M23S17
Your company will be automatically removed in next 7 days. If you would like to renew your license and retain your company file please contact sales.
Please note that ESILAW 360 licenses and company files that have been removed cannot be restored.
Thank you for your interest in ESILAW 360!
The ESILAW Team
ESI Software, Inc.
“Time, Billing, Accounting & Practice Management Software for Law Firms”
-------------------------------------
US/Canada Sales: 1-866-285-2200
E-mail: sales@esilaw.com
Web: www.esilaw.com
Visit us on the following social media sites
LinkedIn http://www.linkedin.com/company/esi-software-inc-
Facebook https://www.facebook.com/esisoftware
Twitter https://twitter.com/esilawsoftware
- 7 days after the email, the database will archive their data
- To retrieve it from the archive, please follow the “Reactivating an account” Process